Power Marketing
Strategic Marketing for Businesses 101-001
Mar 14th
Strategic marketing for small businesses can be as easy as setting up various types of advertising and keeping track of what works best.
A small business owner/marketer may set up a direct mailing campaign, an ad campaign in a magazine(s), a google adwords account, email campaigns and a few local sponsorships that offer exposure like a little league team. It can be any combination of ways to market your company. Many times the best way to market is to advertise where your biggest competition is. This is why we see fast food restaurants opening next door and across from one another, people already know to look there.
Every customer or potential customer who contacts your company should be asked how they found you and a record should be kept. Remember to do your best to obtain at least an email address from every caller. This will allow you to advance your marketing strategy; now you can send your direct mail or email ads to people you know have already called once and may just need a little more ‘encouragement’.
The marketing strategy of small business owners may change very often especially in the beginning. This is ‘ok’ and expected; finding the right places to advertise and the best times of the year is crucial to good marketing. As time passes, the data you have kept will give you clues as to who is calling from where. Be sure to also see what marketing vehicles not only get you the inquiries, but what type of marketing gets you the best customers.
Christian@metroink.com
Small Billboards, Big Results!
Mar 1st
Many business owners are looking for a great place to put up a billboard that will be seen by many, however it is very costly. Most companies charge $1000 plus per month for billboard advertising, but we have found a much more cost effective way that has proven successful for us.
Most proprietors are unaware that you only need to be authorized to hang a sign measuring larger than 4ftx8ft, thus we hang 4ftx8ft signs wherever we can. You will find at least three Metro Ink signs throughout Staten Island. Customers have called us mentioning they saw our signs “all over the Island.” They remembered a sign and looked us up on Google. A single new customer proves the signs effectiveness. These signs are inexpensive and can be put in great locations. Please contact me to learn more….
Christian@metroink.com
The difference between hits, visitors, visits, and page views
Mar 1st
I found this article that tells you what to look for when judging how well your website is doing…
The difference between hits, visitors, visits, and page views
Summary
In this article you will find discussion and technical definitions of:
- Hits, visitors and page views
- Unique visitors
- New and returning visitors
And information about:
- Why hits are not a good way to measure traffic
- The difference between server hits & hit counters
- Tracking unique visitors
- The difference between new & returning visitors
Hits, visitors, visits, pageviews: what are the differences?
Technical definition of a hit
Each file sent to a browser by a web server is an individual hit.
Technical definition of a pageview
A pageview is each time a visitor views a page on your website, regardless of how many hits are generated. Pages are comprised of files. Every image in a page is a separate file. When a visitor looks at a page (a pageview), they may see numerous images, graphics, pictures etc. and generate multiple hits.
For example, if you have a page with 10 pictures, then a request to a server to view that page generates 11 hits (10 for the pictures, and one for the html file). A page view can contain hundreds of hits. This is the reason that we measure page views and not hits.
Conclusion: hits are not a reliable way to measure website traffic.
There is an additional potential for confusion here, because there are two types of ‘hits’. The hits we are discussing in this article are the hits recorded by log files, and interpreted by log analysis. A second type of ‘hits’ are counted and displayed by a simple hit counter. Hit counters record one hit for every time a webpage is viewed, also problematic because it does not distinguish unique visitors.
Here is an article discussing hit counters.
Technical definition of a visit
A visit happens when someone or something (robot) visits your site. It consists of one or more page views/ hits. One visitor can make multiple visits to your site.
Technical definition of a visitor
Technically, a visitor is the browser of a person who accepts a cookie. Opentracker utilizes 1st party cookie technology. By this definition, a visitor is a human being, and their actions are ‘human’ events, because only humans use browsers (with javascript) to navigate the internet. If a cookie is not accepted, then we use IP numbers to track visitors.
Opentracker measures unique visitors, which we track over long periods of time by giving them a cookie, this cookie is unique to their browser. We have found that cookies are often more reliable over the long term, as many servers re-assign IP addresses on a regular basis. IP usage patterns are changing. AOL, for example, has recently implemented a rotating IP address technology, to stop log files from tracking their members’ search term queries.
How reliable are cookies when tracking unique visitors? Unless the user deletes their cookies continuously, they will be measured as the same visitor with each visit.
To increase reliability we use first-party cookies, which means they name the site where the visitor is browsing.
Strictly speaking, “one visitor” means “one person” based on the definitions given above. So that if someone continuously visits your site over long periods of time, they will be recorded only as one visitor.
How does Opentracker distinguish between new and returning visitors?
- A returning visitor is a visitor who visits your site with a 24 hour period in between.
- Secondly, we measure visits, a visit is a visitor’s clickstream broken by a ten minute interval, (minimum of ten minutes). So you have a cup of coffee, and return to the site after ten minutes, this will be a second visit. Say you go to bed, and you return to the site 24 hours later; you will be a returning visitor.
If you need help figuring out where to find these stats ask your website developer or call metro ink!
Missed Calls Equal Lost Money
Feb 4th
Is this familiar? You meet the owner of an Island company at a Chamber of Commerce networking mixer. You chat, exchange business cards and depart with a farewell that “I’ll call you.”
And the next day you do.
But the telephone at that company rings. And rings. And rings some more. Not only does no one answer the phone, but there’s not even an answering machine in place to take the call.
Yikes! Sound strange? Not really, because, believe it not, many new business owners simply do not understand the golden rule that you never have a second chance to make a good first impression. And
letting a telephone ring is a lousy first impression.
A move like this can usually account for a revenue loss. Studies show that a potential customer who calls a company and encounters a continuously ringing telephone rarely calls back. That potential customer usually tries another company. And that’s a customer that’s probably lost forever.
What to do?
Granted, not every small firm or home-based business can afford a receptionist to answer incoming telephone calls. But in this age of sophisticated electronics, telephones
themselves contain digital answering devices. (The answering machine, as we know it, has gone the way of the wind.)
• Many managers insist that receptionists answer an incoming call by the third ring. A digital answering device can be programmed in a similar manner.
• Answering a company telephone simply with the word “hello” is unacceptable in modern business practice.
• The receptionist should answer in a cheerful manner, quickly giving the company name and his or her name.
That’s a good first impression.
By Bob Williams & Christian Moccia
If you never want to miss a call again Contact: Steven.G@SolTechPlus.com, he has many incredible ways that save you time, money and you’ll never miss another opportunity to earn again!
Writing to sell your product: Call Metro Ink
Jan 26th
Metro Ink now offers a full marketing and writing service. Basically, we can promote, or market, your firm and its product; and we now provide professional writing necessary to complete media kits, brochures, print advertisements and web sites.
“Many of our customers initially come to us for printing,” says Metro Ink President Christian Moccia. And a lot of them ask us about advertising, marketing and promotion.” So, Christian says, Metro Ink decided to create a division to satisfy customer needs.
Bob Williams, a marketing and sales practitioner — and a professional writer — heads the unit. Bob, a longtime marketing professional, teaches the subject on a university level. “Our expansion is designed for one objective,” Christian explains. “That’s to get our customer more business.”
Online Marketing: 5 Resolutions for 2010
Jan 11th
We may already be a week into 2010, but that doesn’t mean it’s too late to starting making resolutions.
Resolve to give your online marketing efforts a boost this year by recognizing areas for improvement and putting in place a plan to make positive changes.
To help you get started, TopRank Online Marketing has come up with New Year’s resolutions for 5 different online marketing channels: Search Engine Optimization (SEO), Social Media, Email Marketing, Pay-Per-Click and Mobile Marketing.
1. SEO:
I resolve to focus more on maximizing visits and conversions from organic searches.
With SEO efforts, it’s easy to get caught up in one goal: getting found via the search engines. But ranking in the search results is only half the story. If potential customers aren’t clicking through to your web page – or other piece of digital content – the ranking doesn’t mean much. Plus, due to variances in what each of us sees in the search results for the same query, rankings as metric are no longer as useful. Personalized search results according to location and web history means your site might rank high for one person, but not another.
Maximize the success of your online marketing efforts by analyzing your metrics report to determine which pieces of digital content are highly visible but producing less than ideal traffic results. Then take some time to ask yourself these questions:
* What competitive search results are your potential customers seeing? Assess the title tags and meta descriptions of competitive search results. Are competitors offering customers a free case study or a complimentary product sample? Then consider ways to make your own title tags and meta descriptions out-entice the competition.
* Does your content live up to the promise put forth in your title tags and meta descriptions? Put yourself in your customers’ shoes: When you first visit your web page or other digital content from an organic search, is the content you find relevant? Potential customers don’t want surprises; they want a solution to the problem that caused them to search in the first place. And they want it as promised.
Not only will searchers respond more favorably to customer optimized titles and meta descriptions, but the increase in clickthroughs will, no doubt, be noticed by search engines and may influence subsequent rankings.
2. Social Media:
I resolve to set goals and track the results of my social media efforts.
There’s no denying that social media is more difficult to justify in terms of ROI compared to other online marketing strategies. But that’s not to say it’s impossible – or that tracking results should be placed on the back burner. And without goals, it’s pretty difficult to measure success. In 2010, put forth even more effort to set goals for social media participation and tie results back to specific tactics.
There are a host of free or near-free tools available to gauge brand mentions and traffic from social media channels. In December, we highlighted 5 of these social media monitoring tools.
Tracking results via social media monitoring tools is just a start. Those results must be tied back to business goals. Potential goals might be:
* Develop better customer relationships
* Reputation management
* Identify and energize brand evangelists
* Increase brand awareness
* Increase relevant visitor traffic
* Improve standard and social search engine visibility
* Build up a list for email marketing
* Increase leads or sales
Without setting specific goals upfront, social media efforts can’t be definitively quantified so be sure to implement a Social Media Roadmap and all or social bases will be covered.
3. Email Marketing:
I resolve to integrate my email marketing with other online marketing channels.
Regardless of what the naysayers may say, email marketing isn’t going to disappear as a result of social media in 2010. In fact, email will continue to play a significant role in most online marketing mixes this year. A study from Silverpop found nearly half of marketers surveyed plan to increase email marketing budgets in 2010.
That’s not to say email marketing efforts shouldn’t evolve with the times. Integrating email with social media is on par to be a popular resolution for 2010: A recent eMarketer report found 40% of executives surveyed will make integrating the two tactics their top marketing initiative this year. Another 25% of respondents have already implemented an integrated strategy.
Pledge to take email marketing to the next level by encouraging email subscribers to not only forward content via email, but also to get social with email and share it via Facebook, Twitter, Digg and other sites. Conversely, conduct a poll on Twitter or your blog, and encourage followers and readers to subscribe to your e-newsletter for the results.
4. PPC:
I resolve to maximize conversion rates by testing different versions of my ads and landing pages.
Most companies using self-serve pay per click programs fall victim to “set it and forget it” habits. They’re busy with numerous other marketing activities or don’t have the time to really get to know the native bid management platforms and test/refine campaigns. Even if PPC efforts are reaching set goals in terms of conversion rates, there’s always room for improvement. You’ll never know until you try.
Consider these three ideas for testing different elements of your PPC campaigns:
* Test multiple ad versions that highlight different benefits of your product, service or company. For example, one could tout cost-savings benefits, while another emphasizes a convenience aspect.
* Use A/B testing to try out two different headlines on your landing page. Again, each could speak to a different benefit (i.e., cost savings vs. convenience). Google Optimizer is a great tool for this.
* If you’re targeting a competitive search term with many competing ads, consider launching two different campaigns simultaneously. Each could offer a distinct piece of fulfillment – a free case study and a product coupon, for example.
A few tools for testing include:
* A/B Testing resources: (Google Website Optimizer, 7 Free Resources)
* Multivariate Testing service: (Omniture)
* Heatmap & User Testing tools: (CrazyEgg, Clickdensity, Clicktale, userfly andEyetools)
5. Mobile:
I resolve to rethink my website design for mobile users.
If your site isn’t already optimized for handheld devices such as cell phones, now is the perfect time to re-assess your site design and how users find your site through mobile search – particularly for B2C companies.
In October, ABI Research forecast that mobile sales of physical goods in North America would reach $750 million by the end of 2009, a 117% annual growth rate. Consumers are doing a lot more than purchasing downloadable cell phone ringtones and games from their mobile devices. These days, clothing, electronics, books and a host of other items are being purchased through mobile commerce. Additionally, social network participation through services like foursquare, Facebook and Twitter are growing dramatically, creating additional opportunities for promotion and traffic to the mobile version of your company web site.
When optimizing web pages for the mobile web, consider a few tips:
* Keep fonts in their most basic format
* Eliminate advertising to conserve screen space
* Take out images unless they are absolutely necessary
* Remove Flash, Java or any plug-in content unless absolutely necessary
Online Marketing Efforts in 2010
As you make your own personal New Year’s resolutions to drop a few pounds, start a savings account or join a gym, don’t forget your online marketing efforts. Each year provides a fresh start and endless possibilities, so take advantage.
What resolutions do you plan to make in 2010 to improve your online marketing efforts?
http://www.toprankblog.com/2010/01/online-marketing-efforts-resolutions/
Marketing: “The Lucky 7″, Make your small business a household name!
Oct 8th
There’s always got to be 7 marketing vehicles, at any given time, for your business. If you can name 7, you’re doing well. I’ve come up with this marketing theory and here’s my rules and reasons…
1. an ad or article in any publication is considered 1 of the 7
2. 2 ads in one magazine is still considered 1 of the 7 because people tend to at least skim the entire magazine, you really only need 1 ad per magazine
3. 2 ads in a newspaper are considered 2 of the 7 as long as they are in different sections of th paper, this is because often people throw away entire sections of the news without even a glance
4. ALL free advertising is considered 1 of the 7. Even if you have free listings on every ‘yellowpages.com’ type website in the country it’s still 1 of the 7 because it is free.
5. you should have as many free ads or listings as possible, there are many internet companies who list for free, make sure you’re on all of them and that you optimize them as best you can (with keywords, your email etc)
6. at least 2 of the 7 should be marketing vehicles directed towards existing clients, like a company newsletter with new services offered, or a mailing or emailer reminding customers of what you do or what they might not remembered you do
7. if you’re in the entertainment business you must have 1 of the 7 as a street team to hand out flyers and put up posters
here’s a list of ways to complete your 7:
attending networking meetings on a weekly or at least monthly basis, handing out flyers, news ads, magazine ads, yellow pages in print, google adwords, a website with optimization, direct mailing 2 or more times per year, e mail blasts, printed and mailed newsletters, billboards, bus ads, local mini billboard ads like at ball fields, sponsoring an event, exhibiting at a trade show


